FAQ

Where are OPULA products made?

Our garments are proudly crafted by skilled makers in London, UK. We are dedicated to supporting heritage craftsmanship and work closely with a talented team of female artisans of colour.

What sizes are available at Opula?

We strive to cater to a diverse range of body types and sizes. As a small business, we offer a select range of sizes: XS/S, S/M and M/L for most of our garments. Please refer to our size guide for detailed measurements and recommendations.

How do I care for my Opula products?

To maintain the quality and longevity of your OPULA pieces, we recommend following the care instructions provided on each garment's label. In general, we advise hand washing with mild detergent and air drying to preserve the delicate fabrics and intricate details.

Can I return or exchange items purchased from Opula?

We want you to be completely satisfied with your OPULA purchase. If for any reason you're not happy with your order, please contact our customer service team within 14 days of receiving your items to initiate a return or exchange. Please note that certain restrictions may apply, so be sure to review our return policy for full details.

Do you offer gift wrapping or special packaging?

As all our orders are meticulously packaged to ensure a beautifully wrapped presentation, we do not offer separate gift wrapping.

How can I contact Opula customer service?

We're here to assist you with any questions or concerns you may have. You can reach us via email at info.opulaofficial@gmail.com or through our contact form on the website. We strive to respond to all inquiries promptly and provide personalized assistance to ensure your satisfaction.